We met dave over the phone after hurricane Irma and I felt like he truly was interested in our problem. He put us at ease and called frequently to bring us up-to-date on the removal of our flooring as well as taking pictures of the disaster. Our neighbors above had the same comforting experience with him. Pictures were taken so by the time we return the new floor will be laid and our furniture placed in the same location - every detail taken care of. highly recommend!!!!!
Very nice product and the service was great
Products are A CLASS, service is like dealing with a friend who truly cares
You miss scheduled the "demo". You ran out of tile on the second day of installation and the workers left the job at 11:00a.m. Two days later the workers left again at 11:00 for personal reasons? The entire process lasted nine days plus one for demo, while we were trapped in our home with this project. No accountability.
The work performed by the crew was exceptional; however, the salesman did not understand how the work was actually performed. He said they would move room by room and work that way, which was not the case. More communication needs to happen between the salesperson and the actual people doing the work.
Rich & Noreen Marlowe
ABSOLUTELY first class attention and service. Additionally the best value / Price for quality anywhere around Naples. We know we compàred extensively. There's no reason to waste time shopping around. David & Louise J.
In the midst of my installation now. David Blair of FCI of Naples has been great throughout the process, supporting the selection decision and being highly responsive and helpful as we worked through some condo approval issues. The installation crew has been excellent: professional, efficient, polite, helpful. We have no reservations about an unconditional recommendation of FCI of Naples
First class start to finish great job. WILL ST CYR
Will St Cyr
quick response time
The floor is beautiful. Very pleasant people to deal with.